Designed to provide a holistic approach to business interactions, this curriculum combines essential skills in feedback delivery, teamwork, and writing to transform you into a proficient and confident communicator. You will learn the fundamental principles expert managers use to motivate and improve employee performance. Discover the art of giving constructive feedback that empowers rather than intimidates, and explore advanced techniques to foster creativity and teamwork. Simultaneously, refine your ability to communicate effectively within groups, making better decisions, managing conflict, negotiating outcomes, and enhancing virtual communication.

This specialization delves into the intricacies of business writing, teaching you to craft clear, impactful messages that resonate with your audience. You will master the top ten principles of good business writing, dramatically improve your drafting and revision techniques, and learn to present your ideas with clarity and precision.

By integrating these essential communication skills, this program equips you with a robust framework for professional success. Whether you're leading a team, collaborating in a group, or conveying ideas through writing, you will deliver your message effectively and with confidence.

Transform your communication abilities and unlock your full professional potential with this expertly designed specialization. Start your journey towards becoming a more effective leader and communicator today!

Writing well is one of the most important skills you can develop to be successful in the business world. Over seventy companies and thirty thousand students--from professional writers to new employees to non-native English speakers to seasoned executives--have used the techniques in Business Writing to power their ability to communicate and launch their ideas. This course will teach you how to apply the top ten principles of good business writing to your work, how to deploy simple tools to  dramatically improve your writing, and how to execute organization, structure, and revision to communicate more masterfully than ever. From the very first lesson, you'll be able to apply your new learning immediately to your work and improve your writing today. Your ideas are powerful. Learn how to deliver them with the clarity and impact they deserve. 

"Thank you for giving me the knowledge I need in life. [Business Writing] was helpful, life changing, and has made a huge     impact in my writing."  -- Message from a Business Writing student

The principles you'll learn in this course enable you to become a great business writer. They also provide the foundation for moving into Graphic Design and Successful Presentation, so that you can unleash your best professional self whenever--and however--you present your ideas in the workplace.

This course can be taken for academic credit as part of CU Boulder’s Master of Science in Data Science (MS-DS) degree offered on the Coursera platform. The MS-DS is an interdisciplinary degree that brings together faculty from CU Boulder’s departments of Applied Mathematics, Computer Science, Information Science, and others. With performance-based admissions and no application process, the MS-DS is ideal for individuals with a broad range of undergraduate education and/or professional experience in computer science, information science, mathematics, and statistics. Learn more about the MS-DS program at https://www.coursera.org/degrees/master-of-science-data-science-boulder.

Business Writing

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Giving feedback is a skill which develops over time. We give you a process you can use to improve your feedback skills and deliver it with confidence. You will find that there is a scientific basis for many of your observations and intuitions about feedback—such as, it is hard to give correctly, people don’t like it, and more. This will be reassuring as you learn how to overcome these difficulties. We hope you have a fantastic time becoming a better manager!

Giving Helpful Feedback

Recently revised and updated!  Effective teamwork and group communication are essential for your professional and personal success.  In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team.  Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

Business Communication

About the Program

Description

Deliverables

0 Credits

Academic Excellence

Outcomes

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